Shipping

SHIPPING POLICY

DIGITAL DOWNLOADS:

This is a digital ZIP file download that will be available as a link on the 'Check Out' page once payment has been received. NO PHYSICAL PRODUCT WILL BE SHIPPED TO YOU! Click the link and download the Zipped file to your personal computer/device. You will need to extract the files within the zipped folder to view and print the pages. KRLC Studio is not responsible for your own printer or printer settings and therefore, is not responsible for undesirable results due to personal printer functions or capabilities.

PRINTED BOOKS (Lulu.com):

All of my printed books are printed and processed by a 3rd party distributor (Lulu.com) therefore, I am not responsible for the printing or shipping of any of my printed books. Please see Lulu.com Shipping FAQ link below which will answer your shipping question. If you have a specific question about shipping/refunds/returns or cancellations that you don't see on their page, please contact Lulu.com directly:

https://help.lulu.com/en/support/solutions/articles/64000255307-shipping-faq

PHYSICAL PRODUCTS:

Before you purchase a physical product, PLEASE READ CAREFULLY my Refund Policy.

A flat shipping rate of $20.00 CAD & USA is processed with your order. (International flat rate will be $30.00). Once your purchase has been received I will ship your product(s) within 3 - 5 business days via Canada Post.

If you wish your order to be Express or Overnight, please contact me directly at kerry@krlcstudio.com to inquire of these shipping options/costs and I will respond within 1 - 2 business days with the amounts requested. If and once approved by you, the customer, I will then add the cost to the total purchase of the product and ship them as specified by you, the customer.

If you have any further questions about my Shipping or Refund Policy, please contact me at kerry@krlcstudio.com.